WOODY PARK – GENERAL CONDITIONS OF SALE AND SERVICES
These conditions of sale apply on the one hand by EURL WOODY PARK whose registered office is 198, avenue du maréchal de Lattre de Tassigny 76400 Fécamp, registered in the trade and companies register of Le Havre under the number Siret: 448 848 051 00018 hereinafter referred to as WOODY PARK and on the other hand, by any natural or legal person wishing to make a purchase at reception, by telephone, or via the website of WOODY PARK hereinafter referred to as “the buyer “.
These conditions of sale aim to define the contractual relationship between WOODY PARK and the buyer. The acquisition of a good or a service implies unreserved acceptance by the purchaser of these conditions of sale.
These conditions of sale will prevail over all other general or specific conditions not expressly approved by WOODY PARK.
WOODY PARK reserves the right to modify its conditions of sale at any time. WOODY PARK reserves the right to modify its conditions of sale at any time.
Article 1 – Orders
An order will be effective after checking availability at the periods chosen by the participant
The service resulting from an order may in no case benefit, even partially, third parties, whether natural or legal persons. If this were the case, this would result in the immediate termination of the service, to the fault of the customer, the product remaining definitively acquired by WOODY PARK.
The buyer, wishing to order a product or a service must specify:
– His name and, if applicable, his customer number, his telephone number, his email address.
– The selected service (s),
– The date of their realization
– The number and age of beneficiaries
Order by phone
WOODY PARK, after having communicated the information in Article 2 relating to the cancellation, invites the buyer to consult these T & Cs.
An estimate will be made and must be validated by the buyer for the order to be valid. The buyer will thus proceed to payment in accordance with the terms set out in Article 5. .
In accordance with the provisions of Article 1369-5 of the Civil Code, the consumer has the opportunity to check the details of his order and its total price, and if necessary to correct errors before confirming it, thereby expressing his acceptance. To finalize the order, the consumer must read the T & Cs, accept them by checking a box provided for this purpose, and proceed to payment according to the terms set out in Article 5.
Confirmation of the order implies acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase or other conditions. All the data provided and the recorded confirmation will constitute proof of the transaction Confirmation will be worth signing and acceptance of transactions. WOODY PARK will send an order confirmation by email summarizing the purchases made, the price applied and the essential characteristics of the services ordered.
Article 2 – Cancellation
Anglais 2.1 Cancellation or modification at the customer’s request
Any cancellation of a reservation must be notified. In the event of cancellation, for whatever reason, the amount designated below will be retained:
– In the event of cancellation between 10 and 3 days before the date of the service, 30% of the total price of the service remains with WOODY PARK;
– In the event of cancellation less than 3 days before the date of the service, the entire service must be paid to WOODY PARK.
In addition, if the service is shortened or reduced, the overall price of the service remains with WOODY PARK. No refund will be made.
Tickets sold at reception or on the internet cannot be exchanged or refunded.
No refund will be made in the event of loss or theft of the ticket.
The quotation proposed, accepted and signed “Good for agreement” cannot be modified less than a week in advance for catering services, and less than 48 hours in advance for other services
2.2 Cancellation in the event of bad weather
In the event of cancellation for bad weather or any other cause not attributable to WOODY PARK, an alternative date of service will be proposed.
If this is not possible, WOODY PARK will issue a credit.
Article 3 – Late arrival
The buyer must appear on the day and at the time mentioned on the order. In the event of a late arrival, the buyer cannot hold WOODY PARK responsible if all of the services cannot be performed. If the buyer does not show up on the day mentioned on the reservation without having notified WOODY PARK, the sums paid will remain with WOODY PARK. Therefore, no refund is due to the buyer.
Article 4 – Group service
For group services, WOODY PARK reserves the right to cancel or modify any group activity if the minimum number of participants is not reached, without compensation. A replacement activity could then possibly be proposed.
Finally, on site, WOODY PARK reserves the right to modify or replace planned activities if circumstances make their practice impossible and / or dangerous. No compensation is paid in the event of a modification of the activity by WOODY PARK.
Article 5 – Prices and terms of payment
The prices offered are prices including all taxes in euros taking into account the VAT applicable on the day of the order; any change in the rate may be reflected in the price of the products or services.
WOODY PARK reserves the right to modify its prices at any time, it being understood, however, that the price offered on the day of the order will be the only one applicable to the buyer.
All specific orders from the purchaser will be the subject of a quote previously accepted by the purchaser. An invoice will be established by WOODY PARK and given to the purchaser each time services or products are provided.
The price is payable when ordering in its entirety for over-the-counter and internet purchases. The customer’s bank account will be debited for the amount of the order, upon final validation of the transaction.
For orders by phone, a bank imprint of 30% of the total price will be requested. No direct debit will be made from the customer’s account, who will therefore have to pay for their entire service on the same day. The bank imprint is destroyed upon payment of the service. However, in the event of cancellation, Article 2 applies to this bank imprint
School and Leisure Center: the order is effective upon receipt of either a 30% deposit check, or a copy of the Administrative Voucher or the Town Hall Order Form. The original must be brought on the day of the service.
Works Councils, Company , andIndividuals also have the possibility of making the deposit of 30% by making a transfer
Article 6 – Insurance
6.1 Customer insurance
The participant is responsible for all damages resulting from his doing.
It is imperative to be insured for civil liability for the various risks.
6.2 Professional liability insurance
WOODY PARK has taken out insurance with CGBA Assurances 149, avenue du Maine 75014 Paris covering any bodily injury, material and immaterial damage that could be caused to participants as a result of deficiencies or failures of its services..
Article 7 – State of health and behavior of the participant
The particular and physical nature of outdoor activities requires certain precautions. Each participant agrees to inform WOODY PARK of health problems that could make the practice of this activity dangerous for himself or for others, and in particular the consumption of drugs that could generate an alteration in perception. Likewise, WOODY PARK reserves the right to refuse access or stop the activity of a participant demonstrating suspicious behavior such as:
– Aggression; intemperance; physical or verbal abuse;
– Inconsistent or inappropriate speech;
– Suspicion of intoxication or drug use.
Article 8 – Compliance with park regulations
Each participant agrees to comply with the instructions given by WOODY PARK staff as well as the general safety and caution rules and will take care not to endanger the safety of other participants and staff. Any loss or damage to the equipment entrusted by us must be reimbursed by the participant at the replacement rate for the current year.
Article 9 – Special conditions related to the adventure trail activity
Access to the courses
Access to the ground is authorized to all under the full responsibility of parents or accompanying adults, with one adult for up to 12 children. The OUISTITI course is reserved for children from 3 years old and up to 1.20 m. The PIVERT and ECUREUIL routes are authorized from 1.10 m. Access to the INDIANA course is authorized from 1.30 m. The VERTIGO and RAFIKI courses are accessible to people over 1.40 m. Young people under 16 must be accompanied by an adult at the rate of one adult for 3 children maximum except for the OUISTITI course. Activities should be performed by one person at a time. The youngest participants must be held and assured by an adult during their progress on the workshops.
Before any activity, each participant must follow the instructions and changes on the demonstration course.
Dress code recommended
WOODY PARK strongly advises participants to wear:
– sports shoes, closed;
– hair tied.
WOODY PARK declines all responsibility in the event of stains, clothing addicts, injuries on the natural areas of the course (roots; excavation in the ground, flint …) or due to non-compliance with the instructions by the participant.
For safety reasons and out of respect for the forest, it is forbidden:
– smoke inside the park outside the areas provided for this purpose;
– throw rubbish in the park;
– to move outside the footpaths;
– damage plants and plantations;
– to use protective equipment other than those provided by the company WOODY PARK.
Article 10 – Special conditions relating to the paintball activity
Age restrictions for those under 18
For children over 16 years old, the participant must issue a signed parental authorization with a copy of a parent’s identity document or accompanied by the parent on site. However, the activity is prohibited for children under 16.
Rules applicable on the paintball field
It’s forbidden :
– Consume alcohol and / or smoke on the paintball field;
– No pyrotechnic element is allowed on the paintball field such as rockets or firecrackers;
– Modify, disassemble, add parts to guns;
– To dismantle the compressed air bottles;
– To cause any physical contact between the players;
– De profér- To utter insults;er des insultes ;
– Behave violently or provocatively towards other players, spectators or WOODY PARK members;
– Display military badges or religious symbols on the paintball field.
Anglais Only paint grenades, smoke bombs and mines (non-pyrotechnic) sold or made available by WOODY PARK are authorized. All other accessories and balls are not allowed. The gun should be handled with care and in full compliance with the instructions for use.
Parts broken or lost in the field will be billed to participants as well as any labor required for the repair. En cas de fuite du matériel fournit, le participant doit poser son marqueur au sol et reculer avant de prévenir un des responsables WOODY PARK. The decisions of the referees must be respected and for the pleasure of all cheating is not allowed.
Article 12 – Special conditions related to accommodation
Arrival and departure
Check-in is between 3 p.m. and 6 p.m. Residents must vacate their accommodation the next day by 11 a.m. at the latest.
Disturbance, nuisance and degradation
Each customer who placed the order on his behalf is responsible for disturbances, nuisances and damage caused by people staying in the accommodation.
In the event of disturbances, nuisances or damage to the integrity of the facilities, WOODY PARK reserves the right to put an immediate end to the stay without compensation, without prejudice to any claims for compensation that WOODY PARK or third parties may assert against the against the dishonest customer.installations, WOODY PARK se réserve la faculté de mettre un terme immédiat et sans indemnité au séjour, sans préjudice des demandes en réparation que WOODY PARK ou les tiers pourraient faire valoir à l’encontre du client indélicat.
For safety reasons, it is strictly forbidden to prepare and eat meals in the suspended tents.
Vehicles within the adventure park
Vehicles within the park are strictly prohibited.
Accommodation must be left clean and emptied of all personal effects. Accommodation must be left clean and emptied of all personal effects.
In the event that an object is forgotten, WOODY PARK cannot be held responsible. It must be claimed within 3 months of leaving the accommodation with the WOODY PARK Management. If the object is found by WOODY PARK, the shipping costs will be borne by the buyer.
Article 13 – Special conditions related to “Olympiads” activities
Article 14 – Special conditions related to body bubbles
WOODY PARK is responsible for the proper performance of the Services ordered under the conditions set out in these GTC.
The responsibility of WOODY PARK, which is only bound by an obligation of means with regard to online sales, cannot be held liable for all the inconveniences or damages inherent in the use of the Internet network, in particular a disruption of the Internet. service, an external intrusion or the presence of a computer virus and in general any other fact expressly qualified by case law as a case of force majeure.
WOODY PARK can not, under any circumstances, be held responsible for the loss or theft of tickets or consumers’ personal items that have not been deposited in the place reserved for this purpose.
WOODY PARK alone is empowered to determine the operating and maintenance conditions of the park, according to its needs and / or constraints and alone decides the opening schedule and the opening hours to the public; the services and attractions it offers as well as their conditions of use; the prices and terms of sale of the Services it offers to the public within WOODY PARK; the maintenance, repair, rehabilitation and renovation program for all or part of the equipment; the implementation of standards and rules concerning in particular the safety and health of people and property in the Park.
WOODY PARK may, at its sole discretion, decide to close public access to all or part of its activities for as long as necessary, in particular for the performance of work necessary for the safety and protection of visitors, or related to maintenance, repair, renovation of all or part of the equipment of the Park or in the event of bad weather conditions or cases of force majeure at total or partial closure. The responsibility of WOODY PARK can in no way be engaged with regard to consumers arriving at the entrance to the Park with an access ticket, because of the decisions taken concerning the conditions of operation and maintenance.
WOODY PARK’s obligations are automatically suspended without its liability being incurred, in the event of non-performance linked to an event of force majeure or fortuitous events, such as, and without this list being exhaustive: bad weather, flood, fire , epidemic, attack, impossibility of access, decisions by authorities, strike. WOODY PARK will inform the consumer of the occurrence of such an event by any means. In this case, the WOODY PARK may offer the consumer another date of consumption of the Services ordered and impacted by the case of force majeure.
Article 15 – Liability of the service provider
The service provider guarantees, in accordance with legal provisions, to the customer against any lack of conformity of the services and any hidden defect, resulting from a design or performance fault of the services provided and rendering them unfit for the use for which they are intended, to the exclusion of any negligence or fault on the part of the customer, for a period of 24 months from their supply to the customer.
In order to assert his rights, the customer must, on pain of forfeiture of any related action, inform the service provider, in writing, of the existence of the defects within a maximum period of two months from their discovery.
The service provider will rectify or have rectified, at its exclusive expense, the services deemed to be defective.
The service provider’s guarantee is limited to the amount excluding tax paid by the customer for the provision of the services.
On the other hand, WOODY PARK cannot be held liable in the event of:
– Theft, loss or damage of any kind whatsoever, despite the deposit of the participant’s effects in a locker;
– Technical incidents beyond the control of WOODY PARK;
– Measures taken by the WOODY PARK Management for safety reasons.
Article 16 – Customer acceptance
These general conditions of sale are expressly approved and accepted by the customer, who declares and acknowledges having perfect knowledge of them, and thereby waives the right to rely on any contradictory document.
Article 17 – Complaints – Disputes
Any complaint relating to a service must be submitted to WOODY PARK and notified by registered letter with acknowledgment of receipt within 48 hours of the end of the service.
All disputes to which this contract may give rise, concerning its validity, interpretation, execution, termination, their consequences and their consequences will be submitted to the competent courts under the conditions of French common law.
13- Intellectual property
All elements of the WOODY PARK site are and remain the intellectual and exclusive property of EURL WOODY PARK
No one is authorized to reproduce, use, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visual or sound (brands, logo, distinctive signs, etc.)
17- Legal notices
Denomination : EURL WOODY PARK
Head office : 198, avenue du Maréchal de Lattre de Tassigny 76400 Fécamp
Legal representative : Cyril Ménard
Tel : 02 35 10 84 83
Internet website : https://www.woody-park.com
Commercial email : firstname.lastname@example.org